Return Policy

All returned items must be labeled with a return authorization (RA) number which can be obtained by calling AEL’s customer service department at 800.981.1540. An RA number is valid for 30 days from the date of issue. All returns are subject to inspection by us and some returns may be charged a restocking and/or rework fee, at our discretion. Custom fabricated products may not be returned.

Although our quality control system is excellent, and errors are very rare, they do sometimes occur. Should you experience any problem, please report it to AEL’s customer service department as soon as possible so we may take the necessary corrective action.